Автор: Elaina Norlin
Название: Usability Testing for Library Websites
Издательство: ALA Editions
Размер: 1.09 MB
This brief book confines itself to a topic that is becoming more and more important to libraries: Web-site design, its ease of navigation, and requirements for maintenance. Usability testing, originally a marketing term, is used here when the effectiveness and user satisfaction of a site are being evaluated. Four goals are explored in improving library sites: usefulness, effectiveness, learnability, and user satisfaction. The authors feel that such testing should not be considered optional, but necessary facets of Web developmental stages. Steps for recruitment of a testing team, development of sample questions and tasks, and evaluation of results are included.